物流政策

Thank you for shopping with Goldfish Art! Below is our shipping policy to help you understand how and when your order will arrive.

🌍 Shipping Locations

We currently ship worldwide from Canada and China.

🕒 Processing Time

All items are made to order. Please allow 2–8 weeks for production before shipping. Custom projects may take longer depending on complexity—estimated timelines will be communicated via email.

🚚 Shipping Methods & Delivery Time

We offer standard tracked shipping through Canada Post or other carriers based on your location:

• Canada: 2–8 business days

• USA: 5–10 business days

• International: 7–21 business days

Shipping times do not include production time and may vary during holidays or due to customs delays.

💵 Shipping Rates

Shipping fees are calculated at checkout based on your address and package weight. Orders over a certain amount may qualify for free shipping (details on the checkout page).

📦 Packaging

Items are carefully packed to ensure safe delivery. In case of any damage during transit, please contact us within 7 days of receiving your package.

📮 Tracking & Notifications

You’ll receive a confirmation email with tracking information once your order has shipped. Please make sure your email address is accurate at checkout.

❗ Customs & Duties

International orders may be subject to customs duties or taxes. These are the responsibility of the buyer and vary by country.

❓Questions?

If you have any concerns or special shipping requests, feel free to contact us at yaogoldfish@gmail.com.